[Resolved] Serial number is missing


Home Forums Synology Alarm Clock Serial number is missing

Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • #35895
    kabele.petr
    Participant

    My alarm has stopped working. I am attaching a photo where you can see that the license cannot be verified because it is a gray box of the serial number. I read on the forum that this can cause two-step verification. Even after its abolition, the problem persists. So I don’t know what to do next.
    Health Petr K

    Attachments:
    You must be logged in to view attached files.
    #35903
    Sergei Parfenov
    Keymaster

    Hello
    it seems that you have cleared account settings on the Account tab.
    * see http://www.nasalarmclock.com/synology/description/mainsettings/ – how to set up an account for the program to run,
    * enter valid account,
    * save settings,
    * close the settings window,
    * wait until the orange bar in the main window disappears, if you entered the account correctly
    * and then open the settings window again and make sure that the serial number and license are displayed correctly

    #36150
    kabele.petr
    Participant

    Hello
    So I figured it out. The error was still in two-step verification. After the cancellation, it was still necessary to reset the authorization for two-phase verification for the two-phase authentication option. Thank you for your effort and help. Maybe it will help someone else. Now everything is fine and the alarm clock wakes up again.

    Attachments:
    You must be logged in to view attached files.
Viewing 3 posts - 1 through 3 (of 3 total)
  • You must be logged in to reply to this topic.