[Waiting user feedback] No Serial after downgrade


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This topic contains 1 reply, has 2 voices, and was last updated by  Sergei Parfenov 2 months, 3 weeks ago.

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  • #6760

    david.pbr_group
    Participant

    After NASalarmclock stopped working with the upgrade to version 2.1, I deinstalled V2.1 and reinstalled Version 2.0.9 manually.
    Although I rebooted the Diskstation after Deinstallation as well as after Reinstallation, NASalarmClock still does not recognize a Serial-No. for the NAS an though does not accept my existing license.

    I use it on a DS216+ with DSM 6.2-23739 Update 2, AudioStation V6.4.1-3322 and a Yamaha WX-010 Speaker with FW2.1

    Please give me a hint, how i can get this working again, as it did before…

    Thanks,
    David

    #6763

    Sergei Parfenov
    Keymaster

    Hello.

    Could you open the settings window, open serial tab. And send me screenshot and log file
    (to support@nasalarmclock.com)

    And, could you tell, why you decide to downgrade? What was wrong with last version?

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